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MB-260: Microsoft Customer Data Platform Specialty

4.6 out of 5 rating Last updated 14/11/2024   English

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Duration

4 Days

24 CPD hours

Overview

After completing this course, you will be able to:
Clean, transform, and ingest data into Dynamics 365 Customer Insights
Create a unified customer profile
Work with Dynamics 365 Audience insights
Enrich data and predictions
Set up and manage external connections
Administer and monitor Customer Insights

Description

Customer Data Platform specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention. In this course, students will learn about the Dynamics 365 Customer Insights solution, including how to unify customer data with prebuilt connectors, predict customer intent with rich segmentation, and maintain control of customer data. This specialty course starts with creating a unified profile and then working with customer data.

Module 1: Get started with Dynamics 365 Customer Insights
  • Introduction to the customer data platform
  • Administer Dynamics 365 Customer Insights
  • Explore user permissions in Dynamics 365 Customer Insights
Module 2: Ingest data into Dynamics 365 Customer Insights
  • Import and transform data
  • Connect to data sources
  • Work with data
Module 3: Create a unified customer profile in Dynamics 365 Customer Insights
  • Map data
  • Match data
  • Merge data
  • Find customers
Module 4: Work with Dynamics 365 Customer Insights
  • Explore Audience insights
  • Define relationships and activities
  • Work with measures
  • Work with segments
Module 5: Enrich data and predictions with Audience insights
  • Enrich data
  • Use predictions
  • Use machine learning models
Module 6: Manage external connections with Customer Data Platform
  • Export Customer Insights data
  • Use Customer Insights with Microsoft Power Platform
  • Display Customer Insights data in Dynamics 365 apps
  • More ways to extend Customer Insights
Additional course details:

Nexus Humans MB-260T00: Microsoft Customer Data Platform Specialty training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the MB-260T00: Microsoft Customer Data Platform Specialty course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

FAQ for the MB-260: Microsoft Customer Data Platform Specialty Course

Available Delivery Options for the MB-260: Microsoft Customer Data Platform Specialty training.
  • Live Instructor Led Classroom Online (Live Online)
  • Traditional Instructor Led Classroom (TILT/ILT)
  • Delivery at your offices in London or anywhere in the UK
  • Private dedicated course as works for your staff.
How many CPD hours does the MB-260: Microsoft Customer Data Platform Specialty training provide?

The 4 day. MB-260: Microsoft Customer Data Platform Specialty training course give you up to 24 CPD hours/structured learning hours. If you need a letter or certificate in a particular format for your association, organisation or professional body please just ask.

What is the correct audience for the MB-260: Microsoft Customer Data Platform Specialty training?

Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.

Do you provide training for the MB-260: Microsoft Customer Data Platform Specialty.

Yes we provide corporate training, dedicated training and closed classes for the MB-260: Microsoft Customer Data Platform Specialty. This can take place anywhere in UK including, England, Scotland, Cymru (Wales) or Northern Ireland or live online allowing you to have your teams from across UK or further afield to attend a single training event saving travel and delivery expenses.

What is the duration of the MB-260: Microsoft Customer Data Platform Specialty program.

The MB-260: Microsoft Customer Data Platform Specialty training takes place over 4 day(s), with each day lasting approximately 8 hours including small and lunch breaks to ensure that the delegates get the most out of the day.

What other terms do people search for when looking for this course?

Popular related searched include mb260 mb 260.

Why are Nexus Human the best provider for the MB-260: Microsoft Customer Data Platform Specialty?
Nexus Human are recognised as one of the best training companies as they and their trainers have won and hold many awards and titles including having previously won the Small Firms Best Trainer award, national training partner of the year for UK on multiple occasions, having trainers in the global top 30 instructor awards in 2012, 2019 and 2021. Nexus Human has also been nominated for the Tech Excellence awards multiple times. Learning Performance institute (LPI) external training provider sponsor 2024.
Is there a discount code for the MB-260: Microsoft Customer Data Platform Specialty training.

Yes, the discount code PENPAL5 is currently available for the MB-260: Microsoft Customer Data Platform Specialty training. Other discount codes may also be available but only one discount code or special offer can be used for each booking. This discount code is available for companies and individuals.

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Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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