Microsoft Certified:
Dynamics 365 Field Service Functional Consultant Associate

If you're a functional consultant responsible for configuring and implementing Dynamics 365 Field Service solutions for customers, you're a good fit for this certification, which can highlight your skills and help advance your career.

The certification could be a great fit for you if you'd like to:

A Dynamics 365 Field Service functional consultant is responsible for implementing solutions that manage and optimize resources that complete the field service life cycle. As a functional consultant, you know how to work with project managers, developers, and solution architects. You should have a minimum of one to three years of experience as a functional consultant implementing Dynamics 365.

Skills measured

• Configure field service applications
• Manage work orders
• Schedule and dispatch work orders
• Manage the Dynamics 365 Field Service mobile app
• Manage inventory and purchasing
• Manage Connected Field Service and customer assets
• Implement Microsoft Power Platform
• Manage customer experiences

Prerequisites Exams/Certifications

• None

Required Exams / Courses

• MB-240 Dynamics 365 for Field Service