Globally Recognised Programs
The Learning & Performance Institute (LPI), a leading authority in learning efficacy, has given us thehighest designation of "Excellent". This comes as a result of a rigorous assessment that found that our development training offers real-world validation with top-rated materials, the highest standard of delivery, and a superb learning experience across its entire suite of Leadership & Professional Development courses.
Leadership Courses
As a motivated professional, you recognise the importance of mastering relevant competencies. Managing your time, perfecting your communication, honing your emotional intelligence and mitigating conflict are just a sample of the crucial abilities that will propel you to becoming a transformational leader.
Our Leadership and Professional Development courses focus on the practical expertise that you need to further develop yourself and your organisation, enhancing your proficiency in key areas.
Managing Remote and Virtual Teams
The business model is constantly evolving. Managing remote teams – a rarity just a few years ago – is now a common occurrence. Working virtually offers unique advantages and challenges. But how do you best leverage these benefits while overcoming impediments? This course will teach you to adjust your management style to successfully improve communication, foster connections, increase productivity, and develop remote and virtual teams. Focused on practical skills, this course includes activities to apply these techniques and drive results.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments
What you will learn
- Effectively manage team dynamics in remote and virtual teams
- Leverage communications technologies to the benefit of your remote and virtual teams
- Identify the specific skills required for managing remote and virtual teams
- Evaluate the impact of culture and language on your team’s performance
Who should attend
Professionals managing remote teams or existing traditional teams that are evolving into more virtual roles.
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Accomplishing the Results You Want
Success is measured by results. Detailed plans and a captivating vision are important, but true accomplishment is in carrying your goals through to a winning outcome. In this course, you will learn how to strengthen your leadership voice and foster employee buy-in to exceed expectations and achieve the most positive outcome.
Job roles
Personal Development, Leader of Teams/Projects
What you will learn
- Develop a leadership style that gets results
- Employ suitable motivation techniques for your team
- Adapt your communication style to use influence to drive direction
- Empower your team to get the results you want
Who should attend
Executives, managers, and other professionals responsible for teams with results-driven goals.
- 3 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Building Successful Work Relationships
Individuals bring their unique talents, strengths, experiences, and outlooks to the workplace. Operating collaboratively, these diverse perspectives and styles deliver highly successful outcomes and create high-performing teams. In this course, you will learn how to build cooperative trust-based relationships that enable you to work productively with other professionals, clearly communicating and respectfully harnessing your distinctive contributions.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments
What you will learn
- Describe the importance of effective work relationships
- Demonstrate professionalism through your behavior
- Identify the interdependencies between you and your colleagues
- Communicate effectively to create rapport and connect with others
- Build and maintain your network of professional relationships
- Use quality dialogue to focus discussion toward mutual outcomes
- Develop collaborative working relationships that achieve results
Who should attend
Professionals desiring to improve working relationships and maximize cooperation and productivity.
- 3 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Making the Right Decisions Under Pressure
As a leader, others look to you for direction and guidance. The confident decisions you make are imperative to drive productivity, resolve conflicts, and guide your team’s focus and efforts. In this course, you will learn to evaluate options, generate possible solutions, and decide on logical strategies.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments
What you will learn
- Make intelligent decisions with limited time and information
- Reframe issues to ensure greater problem solving accuracy
- Convert conflicting opinions into useful insights
Who should attend
Executives, directors, managers, and others tasked with making important decisions for their organizations..
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Thinking with Critical Insight
To make the best decision and determine the most efficient and effective course of action, an understanding of the current situation and innovative outlook are important. In this course, you will learn to inquisitively explore challenges, defy incorrect assumptions, and look at things with new and differing perspectives, incorporating these insights into your thought processes, and enabling you to find creative solutions to even the most difficult tasks and issues.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments
What you will learn
- Enable you to evaluate, identify, and distinguish between relevant and irrelevant information
- Engage critical thinking through curiosity and your ability to ask good questions
- Apply the eight best practices of critical thinking in practice
- Leverage open mindedness to become more receptive and highly tuned for new ideas
Who should attend
Professionals who want to make the best decisions and develop creative and elegant solutions to challenging problems.
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Extending Your Sphere of Influence
In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others.
Learning Objectives
After completing this course, students will know how to:
- Build workplace relationships based on mutual trust and respect
- Collaborate effectively through influence and persuasion
- Recognize and enhance your sources of personal power
- Choose and apply appropriate influence strategies
- Work with resistance to gain commitment and buy-in
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Expanding Your Emotional Intelligence
At the core of the success of every organization, Emotional Intelligence (EI) is central to a well-functioning team. A strong grasp of this crucial skillset is essential to effective collaboration, productivity, and accomplishment. This course does much more than cover the theory of EI. Incorporating powerful tools and classroom activities, you will practice and hone your skills, mastering the strategies learned to effectively communicate, connect with, and support others through healthy and productive interactions. Incorporating powerful tools and classroom activities, students will practice and hone their skills, mastering the strategies learned to effectively communicate, connect with, and support others through healthy and productive interactions.
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments, Leader of Organizational Strategy
Learning Objectives
- Identify the key competencies of emotional intelligence
- Develop a learning path to enrich your EI
- Gain better control over your behavior under duress
- Enhance your communication skills and competencies
- Develop gratitude and strength of character
- Build a meaningful life balance and your authentic self
Who should attend
Those desiring to achieve and apply emotional self-awareness and management to enhance their professional careers as well as realize their personal goals.
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Prioritizing Your Time Effectively
Professionals wishing to maximize their productivity and efficiency by investing their time more effectively.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments, Leader of Organizational Strategy
Learning Objectives
- Time management to get the most out of your day
- Prioritization to help you focus on what matters most
- Organization to lead your team and projects efficiently
- Workflows to give you structure to execute and succeed
- Productivity techniques to keep you performing at an elite level
Who should attend
Professionals wishing to maximize their productivity and efficiency by investing their time more effectively.
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Mastering Positive Assertiveness
Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Department
Learning Objectives
- Develop the necessary skills to communicate with confidence
- Apply communication styles that maximize benefits
- Augment your listening and hearing skills to increase engagement
- Utilize the art of asking questions to elicit more from others
- Leverage your body language for full communication
- Make the best first impressions by looking, sounding and being confident
Who should attend
Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment.
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Strategic Negotiation Skills
Negotiating is an art form. To get what you want, you need to be aware of the other side’s objectives, seeking a mutually beneficial result. You must be able to decide on a goal, plan carefully, and apply key skills and tools to reach a successful outcome. In this course, you will learn the essential strategies and techniques needed to guide negotiations from opening discussions through to a positive result. With discussion and hands-on training, you will leave with practical solutions to negotiating effectively.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments
Learning Objectives
- Develop the necessary skills to negotiate like a pro
- Prepare for a negotiation applying best practices
- Utilize industry standard tools and techniques
- Create your Best Alternative to a Negotiated Agreement (BATNA)
- Build common ground and consensus in your negotiation strategies
- Negotiate with experts to develop your skills for success
Who should attend
Professionals involved in internal and/or external negotiations.
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
The Art of Effective Presentations
Whether speaking publicly or to a specific audience, the ability to build, develop and deliver a purposeful presentation is key to being able to convey your message and achieve your desired results. In this course, you will learn strategies to structure and develop presentation content focused on audience need and key points, identifying the areas in which you are most polished, as well as picking up hints and tips to address any gaps.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments
Learning Objectives
- Explore what makes a successful presentation
- Recognize the factors that go into building and delivery of presentations
- Outline, develop and build a high-quality presentation
- Create your Best Alternative to a Negotiated Agreement (BATNA)
- Successfully deliver and close an effective presentation
Who should attend
Anyone desiring to improve their ability to create and deliver effective presentations for any audience.
- 3 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Business Acumen For Leaders
A business is more than a building and assets, and business leaders must be masters of many skills. In this course, you will learn to understand the mechanics of the organization – reading and interpreting financials, making sound business decisions, and setting a course – while also developing the skills to guide and direct your workforce in an ethical and professional manner.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments, Leader of Organizational Strategy
Learning Objectives
- Recognize the importance of the big picture in business planning
- Leverage financial information to make sound business decisions
- Identify the importance of other financial levers to your business
- Understand the importance of ethics on long term business success
- Appreciate how business etiquette affects your organizational success
Who should attend
Professionals desiring to improve their business planning, financial management, and decision-making skills and practice them in an ethical and professional manner.
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Leading Change in a Complex World
Change is both inevitable and necessary, yet potentially disruptive. Leading change efforts requires building credibility, communicating effectively, developing trust, making decisions, and demonstrating confidence. This course will help you to cultivate the leadership skills that you need to influence others and guide them through times of change.
Learning Objectives
- Build employee engagement in a precarious work environment
- Leverage fundamental values to build a better workplace
- Develop a culture of change
- Plan a path to the future
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Critical Facilitation Skills for Leaders
An effective leader harnesses the diverse strengths of the team to maximize performance. Successfully mastering critical facilitation skills and applying them deftly can help drive these results. In this course, you will learn how to develop and apply facilitation techniques to support your team at every stage of the team life cycle. You will enhance your interpersonal competencies and observational abilities to deal effectively with disruptions and dysfunctions, and guide groups to reach consensus and achieve results.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments, Leader of Organizational Strategy
Learning Objectives
- Apply techniques to encourage participation and reach consensus
- Utilize facilitative questioning techniques
- Recognize indicators to facilitate each stage of the team process
- Deal constructively with disruptions and typical problem behavior
- Implement interventions appropriately
- Plan and run a focused discussion, meeting or event
Who should attend
Leaders and professionals who manage teams or groups and are responsible for their outcomes.
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Leadership Excellence for Senior Management
Senior managers have unique demands placed upon them. They need to be able to lead the leaders – offering guidance, critiquing performance, and mentoring their team – while also identifying and developing new managers. To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.
Job roles
Personal Development Leader of Teams/Projects Leader of Managers/Departments Leader of Organizational Strategy
Learning Objectives
- Use wisdom and understanding to lead others
- Deliver constructive critiques to your staff
- More effectively coach and mentor your staff
- Develop new managers
- Better motivate your staff
- Navigate organizational politics
Who should attend
Mid- and upper-level managers looking to hone their senior management skills.
- 3 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Discovering Your Leadership Voice
By their very definition, leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others, further strengthening your leadership effectiveness and galvanizing support for your vision. In this course, you will learn proven techniques to find and develop your own voice as a leader – one that builds trust, fosters enthusiasm for change, engages colleagues, strengthens relationships, and achieves results.
Job roles
Personal Development, Leader of Teams/Projects
Learning Objectives
- Enhance your leadership effectiveness through your message
- Communicate with greater openness and authenticity
- Craft compelling messages that connect people to purpose
- Engage, motivate, and inspire others to embrace change
- Apply your leadership voice to increase your impact and influence
Who should attend
Professionals who want to develop or strengthen their leadership position.
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Evolving into the Manager Role
The manager’s role is very different from the non-manager’s. Managers must be able to develop and unify team members, plan strategically, set goals, delegate responsibilities, provide meaningful feedback, and effectively communicate. In this course, you will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities.
Job roles
Personal Development, Leader of Teams/Projects
Learning Objectives
- Describe the roles that a manager has in an organization
- Identify and nurture talent in your team
- Build a management vision for success
- Create strategies to motivate and empower your team
- Combine leadership qualities and influence skills to motivate your team
- Plan and manage effective meetings
Who should attend
New managers wanting to become skilled in their management roles.
- 3 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Effective Leadership through Coaching
The most successful leaders recognize that their success depends upon the success of those they lead. Enabling others to grow and fulfil their potential by coaching them to discover and apply their talents and strengths is a core competency of effective leadership. Whether supporting employees to optimize their contribution, or enabling them to further their career aspirations, your coaching will have a positive impact and will foster an environment of growth and success.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments
Learning Objectives
- Develop a positive partnership that supports employee growth
- Provide effective coaching and feedback within a relationship of mutual trust
- Agree upon appropriate performance goals using the SMART technique
- Clarify the current state or reality of your employees’ situation
- Create options for your employee and develop them into a plan
- Motivate and support your employee to achieve his/her goals
- Recognize and remove any obstacles to employee success
Who should attend
Anyone managing the performance of others, including executives, managers, supervisors and team leaders.
- 3 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Transitioning into Leadership for an IT Manager
IT managers require a specific skillset to properly create, oversee, enable, and motivate their teams. From developing an inspiring vision and empowering members to reach it to meeting deadlines and evaluating results, in this course you will learn the skills needed to successfully transition into an IT manager role.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments
Learning Objectives
- Make a smooth transition into management
- Develop your authentic leadership style
- Engage and empower staff to achieve excellence
- Build high performing, collaborative teams
- Apply delegation best practices
- Attract and retain great staff
Who should attend
IT Professionals who expect to or who have recently transitioned into a management role
- 3 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates
Becoming a Transformational Leader
Transformational Leaders have a tremendous impact. They can empower teams to grow and work together, envision the future, embrace change, and maximize performance. This course will help you develop authentic leadership qualities that motivate and drive others to reach their full potential, and become the transformational leaders of the future.
Job roles
Personal Development, Leader of Teams/Projects, Leader of Managers/Departments, Leader of Organizational Strategy
Learning Objectives
- Bring about valuable and positive change in those you lead
- Increase engagement, motivation and morale in your team
- Enhance performance of individuals and the team
- Provide an authentic role model that inspires followership
- Develop others into leaders
Who should attend
Managers, directors, executives, and others responsible for leading teams, overseeing projects, and developing new leaders.
- 2 day course | Live online | Normally runs 14:00 to 22:00
- View outline and dates