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BA10 - Understanding Root Cause Analysis

4.6 out of 5 rating Last updated 14/11/2024   English

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Interested in available dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.


Duration

2 Days

12 CPD hours

Overview

Learn how to initiate a root cause analysis and gather data for investigating process and non-process incidentsDemonstrate how to collect data through interviews and analysisApply powerful techniques to identify and know the difference between symptoms and root causesLearn to know when to use the appropriate technique in root cause identification Learn how to avoid future incidents by developing appropriate recommendations to address causal factors and root causes Develop a process to identify systemic problem areas

Description

In this course, participants will learn to apply several practical, systematic methods for analyzing incidents and problems to uncover root causes. Understanding of these techniques will be reinforced by classroom exercises.

Introduction & Objectives
  • What is a 'Problem'
  • Why Problems Persist
  • What is A Root Cause
  • Why Root Causes are important
How to Organize for an RCA
  • RCA Roles and Responsibilities
  • Assemble your RCA Team
  • Modes of Communication
  • How to Resolve Conflict
  • Case Study Exercise
Select the Problem to Analyze
  • Define the selection criteria
  • Plan and estimate tasks for the team
  • Finalize the plan and gain agreement among your stakeholders
  • Case Study Exercise
Define the Problem
  • What to look for - Problem-as-Given (PAG) vs. Problem-as-Understood (PAU)
  • Developing your problem statement
  • Refining the problem specification
  • Case Study Exercise
Identify the Source of the Problem
  • Discuss when to use the appropriate analysis technique to determine the problem source
  • Process Diagram
  • Forms & Checklists
  • Statistical Sampling
  • Fishbone Diagram
  • Surveys
  • Charts - Line, Scatter, Bar, & Pie
  • Case Study Exercise
Solution Options Analysis & Selecting the 'Best Fit'
  • How to approach different solution options
  • Brainstorming
  • Weighted Evaluation
  • Selecting the appropriate option
  • Hold an Retrospective on your approach
  • Planning the proposal
  • Case Study Exercise
Putting RCA into Practice
  • Create a Root Cause Analysis program within your organization
  • How to develop appropriate recommendations to address root causes at various levels to avoid future incidents
Additional course details:

Nexus Humans BA10 - Understanding Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the BA10 - Understanding Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

FAQ for the BA10 - Understanding Root Cause Analysis Course

Available Delivery Options for the BA10 - Understanding Root Cause Analysis training.
  • Live Instructor Led Classroom Online (Live Online)
  • Traditional Instructor Led Classroom (TILT/ILT)
  • Delivery at your offices in London or anywhere in the UK
  • Private dedicated course as works for your staff.
How many CPD hours does the BA10 - Understanding Root Cause Analysis training provide?

The 2 day. BA10 - Understanding Root Cause Analysis training course give you up to 12 CPD hours/structured learning hours. If you need a letter or certificate in a particular format for your association, organisation or professional body please just ask.

What is the correct audience for the BA10 - Understanding Root Cause Analysis training?

Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems.

Do you provide training for the BA10 - Understanding Root Cause Analysis.

Yes we provide corporate training, dedicated training and closed classes for the BA10 - Understanding Root Cause Analysis. This can take place anywhere in UK including, England, Scotland, Cymru (Wales) or Northern Ireland or live online allowing you to have your teams from across UK or further afield to attend a single training event saving travel and delivery expenses.

What is the duration of the BA10 - Understanding Root Cause Analysis program.

The BA10 - Understanding Root Cause Analysis training takes place over 2 day(s), with each day lasting approximately 8 hours including small and lunch breaks to ensure that the delegates get the most out of the day.

Why are Nexus Human the best provider for the BA10 - Understanding Root Cause Analysis?
Nexus Human are recognised as one of the best training companies as they and their trainers have won and hold many awards and titles including having previously won the Small Firms Best Trainer award, national training partner of the year for UK on multiple occasions, having trainers in the global top 30 instructor awards in 2012, 2019 and 2021. Nexus Human has also been nominated for the Tech Excellence awards multiple times. Learning Performance institute (LPI) external training provider sponsor 2024.
Is there a discount code for the BA10 - Understanding Root Cause Analysis training.

Yes, the discount code PENPAL5 is currently available for the BA10 - Understanding Root Cause Analysis training. Other discount codes may also be available but only one discount code or special offer can be used for each booking. This discount code is available for companies and individuals.

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Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable. To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.

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